Anytime a person needs to employ a company to come to their home and provide a service, an ample amount of research should be done to ensure that both a reputable, as well as dynamic company is hired. Most companies that provide a service want to acquire as much repeat business as possible, and most consumers want to find a reliable company to provide those services so that they do not have to do long research every time they need a simple job done. It is the hope of all consumers that they can find that company on the first try and never have to endure a negative and costly experience. However, how can you tell a good company from a bad one?
Every industry has certain standards that they try to abide by, and the professional carpet cleaning industry is a group that tries to maintain very high standards. However, just as is true with any industry, there are always some bad apples in the bunch. Therefore, it makes it necessary to be well versed on how to recognize a reliable carpet cleaning company so that these poorly run businesses are not able to acquire enough clientele to survive and eventually go under, making it simpler for reputable companies to thrive.
With this idea in mind, here are some things to keep in mind when looking for a reliable carpet cleaner or carpet cleaning company.
Do They Offer a Guarantee?
Make sure that any professional carpet cleaning Atlanta company that comes into a home offers a 100% satisfaction guarantee. If they stand by their service, products, and technology, there should be no issue with them offering a guarantee. In fact, the best places will mention their guarantee up front.
Offering a guarantee also shows that the company is looking for long-term customers. This is because satisfaction is clearly their main priority. If they do not do a good job, they will not get paid and will also lose out on a potential customer. When a guarantee is attached to their service, it shows that they believe in their methods and they want to show the customer that there will never be a need to get their carpet cleaned anywhere else because they will do it right the first time, and every time.
Beware of Too Many Methods/Options
A reliable carpet cleaning company may offer a few different tiers of services, but they should not offer every technique in the book. The most reliable carpet cleaning companies typically stand by one proven method that is their “claim to fame” so to speak, in the world of carpet cleaning. Also, presenting one, or just a couple different techniques shows that they specialize in what they know works best. A company that offers sixteen different methods to get the stains out of a carpet probably does not stand by any particular method and will just try to sell a person the method that is most profitable for them. And with so many different methods, there is no way to be proficient in any one of them, so any job a company like this will do will be haphazardly completed at best.
Look For Environmentally Friendly Companies
Carpet cleaning often requires hazardous chemicals that are appalling for the environment and, often, not that great for the health of the people living in the home. Although the chemicals might not be fatally toxic, they may have some side effects that are just negative in every sense of the word. Companies that utilize “green-approved” or environmentally friendly cleansers and machines are the better choice for two main reasons. First of all, environmentally friendly cleansers are much better for the lifespan of a carpet as well as the health of the people living in the home. Secondly, it is obviously good for the environment, which is becoming vital to the way we live our lives if we want to continue living on this planet for centuries to come.
Another aspect of environmentally friendly companies is to look at it regarding what this says about the company. Clearly, they care enough to invest more money into environmentally safe products, so it’s likely they have a deeper care for the consumer as well. It is not often that companies make other investments they don’t need to for the betterment of the environment and their clients, so it is a good bet that they are a reliable and worthwhile company if they do.
Knowledgeable Staff & Straight Forward Details
Some companies just send over a carpet cleaner that comes into a home, cleans and then leaves. They might only speak a few words to the homeowner, never letting them in on what they are doing or what they plan to do. A good company should be upfront about their process and their staff should not only know the process by heart but be able to answer any side questions related to the carpet cleaning service. A carpet cleaning company that employs a knowledgeable staff that is straight forward with the details of the process shows that the company is reliable. The less forthcoming a professional is with the details of the service, or the more confused they seem to what they are doing, the less likely the company is reputable and worthwhile.
There are many things that make a carpet cleaning company reputable and reliable. Being environmentally friendly, having a knowledgeable staff, sticking to only a few proven carpet cleaning methods and offering a guarantee are some things to look out for to know that a carpet cleaning company is worth employing.